Posted: Sun Mar 11, 2007 4:39 pm Post subject: FNBO Direct
Reviews for the bank, FNBO Direct may be discussed here.
Quote:
First National Bank is a subsidiary of First National of Nebraska, a multi-state holding company located in the heart of downtown Omaha. FNBO Direct is a part of the First National Bank family. First National has been serving Omaha and surrounding communities for 150 years. First National of Nebraska and its affiliates have over $17 billion in managed assets and 7,500 employees, ranking as one of the fifty largest banks in the United States. First National and its affiliates serve over 6.6 million customers in all 50 states, with more than 90 banking locations in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.
Posted: Fri Aug 10, 2007 7:48 pm Post subject: FNBO Direct: can't xfer money out
As an FYI to everyone, the FNBO Direct 800 number which they say to use 24/7 doesn't work. You get to the menu of #1 (6% intro), #2 (application), #3 (existing acct), & #4 (tech difficulties) and they all transfer you to a hang up.
If someone has any suggestions on how to contact them so I can get my money out I would appreciate it.
Posted: Fri Aug 10, 2007 8:01 pm Post subject: Problem sort of resolved
I finally got through to FNBO Direct via the phone. It took numerous disconnects and when I didn't get disconnected I waited for 40 mins before talking to one person who wasn't much help but did manage to send me to another person who was helpful.
The freeze on the account was apparently in error and they did send an email apologizing for it.
I also heard some horror stories about this bank asking for additional information and putting freezes on the account. I would suggest looking for a different bank before choosing FBNO.
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