| Website: |
http://www.virtualbank.com/ |
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| Phone
Number: |
1-877-998-BANK
/ 8:30AM - 9PM Mon - Fri |
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| Address:
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VirtualBank
ATTN: Client Service
P.O. Box 109638
Palm Beach Gardens, FL 33410 |
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| Minimum
Balance |
$100
(money market), $10,000 (CDs) |
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| Interest: |
compounded
daily |
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| ATM
Withdrawl Fees: |
Three
withdrawls per month at no charge. |
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| Fees: |
Excess
Withdrawls: $10
Maintence Fee: $10 if balance if
balance falls below $500. |
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>>
Current
Virtual Bank Money Market Rates
>>
Current
Virtual Bank CD Rates
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Comments
EARL J. PEABODY, IV
29 Nov 2007, 10:12
I have been banking with this bank for a few years and I am very
pleased.
The online banking web site is very user friendly once it is set up
correctly. Hold time on telephone customer service is very short, and
every attempt is mad to resolve any problems. I am very pleased with this
bank. E mail questions and renewals are handled very quickly.
loyal cutomer
06 Dec 2007, 04:59
I've been using them for over 5 years now and I am very satisfied. The
website is awesome, very quick and intuitive.
It's the customer service that's unprecedented though. Email them about
anything and it gets resolved in less than 24 hrs. I mean resolved not
just addressed. This bank is owened by a huge wealth management company
called Lydian.
mike s
07 Feb 2008, 07:35
Customer service through phone has been excellent. No waits, always get
answers to questions. I picked up their product through a teaser promotion
and wish their rates had remained high but now their rates are mediocre.
Would like to stay with them if they could up their returns.
JD
20 May 2008, 19:11
Bank pulled my HELOC with NO notice!! claimed "significant reduction in
property value" based on the greater metropolitan area. If I wanted to
appeal, I needed to pay for my own certified appraisal. Then, they would
consider it. And I didn't even have 40% of the line pulled out and have
well over the 80/20 loan to value. They refused to honor a check written
before the date of the notice! DON'T do business with this bank. If
you've got an HELOC, withdraw your money now, while you still can!
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