|
Transportation
Alliance Bank
Transportation
Alliance Bank, Inc (TAB) was established as an Industrial
Loan Corporation (ILC) in 1998. As a wholly owned subsidiary
of Flying J Inc., the nation’s leading retailer
of diesel
fuel,
TAB’s mission is to offer a full line of innovative
financial services to the professional trucking market
– to both individual drivers and fleet motor carriers.
TAB also offers financial products to other customers
of Flying J, including RV’ers and other interstate
highway travelers.
|
|
|
Comments
Trucker A
02 Aug 2008, 12:16
Tab bank
TAB bank the Flying J bank has been a real pain.
It took 2 weeks just to get an account set up. For a bank that is supposed
to be trucker friendly the paper work was not.
First we went on line to try to fill out an online application but they
seem to be in the dark ages and wanted everything printed out and faxed. We
have a lap top in the truck but no printer so finding a J with the banking
service was the only option. Their trucker friendly hours of 9-5 weekdays
turned this into a daily game ? find the bank while on a run!
Finally we won the game and got to a J that would print out the paperwork
we needed and we got it faxed in. * some of the J?s do not even know they
have a bank so expect funny looks when you ask.
We called to confirm they had the paper work and they said they would
e-mail us when the account was set up. 3 days later we called and they
said they were processing the paperwork 2 days after that we called and
they took 15 min to find the paperwork and said they would process it.
2 days after that we called and they assured us that they had completed the
paperwork and had MAILED us the information. Then came the fun part, trying
to explain that OTR truckers are on the road and do not get mail. (We are
an H/W team out 6-8 weeks at a time) their customer no-service department
has no clue about the needs of drivers.
2 more weeks of calls, they would e-mail us the pin#; no they can?t e-mail
the pin blah blah blah. I finally called and asked for the IT department,
they were the only ones that understood what I was saying and the only ones
so far that have been helpful. GO IT DEPT.
We finally got access to our account on-line and thought we were ok; the
money that had been deposited was there. YAY--- NO now we are going through
this all over again trying to get our money out of their bank-they say we
have an ATM card and PIN?but don?t understand why we don?t just swing by
the house and get it. They want more paperwork and changes in the account
for us to transfer our money to our local bank account. Again telling us to
stop by one of the 10 or so J?s across the country during the trucker
friendly hours of 9-5 weekdays and get the paperwork.
We are at out wits end 5 weeks now and we can?t get to our money.
I guess we are back to the find the open J bank game again.
Our recommendation, stay away from TAB bank.
|
|
