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Fifth Third Bank
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Fifth Third traces its origins to the Bank of the Ohio Valley, which opened its doors in Cincinnati in 1858. In 1871, that bank was purchased by the Third National Bank. With the turn of the century came the union of the Third National Bank and the Fifth National Bank, and eventually the organization became known as "Fifth Third Bank." Since its beginning, Fifth Third has provided superior customer service and followed sound banking principles.

Website:

http://www.53.com/

Phone Number:

(800) 972-3030 / 7AM - 12AM Mon - Fri

Address:

3201 East Jefferson
Detroit, MI 48207

Minimum Balance:

$50 (savings account), $500 (CDs)

Interest:

compounded monthly

Current Savings Account Rates:

[http://www.53.com/]

Current CD Rates:

[http://www.53.com/]


Comments

JEN
2009-07-20 11:34:46
I HAVE BANKED WITH 5/3 FOR 9 YEARS AND I HAVE HAD A FEW ISSUES IN THE PAST. IN THE LAST 6 MONTHS I HAVE HAD HORRIBLE EXPERIENCES!!! FIRST, THEIR ATM MACHINE DIDN'T GIVE ME THE MONEY I WITHDREW. IT TOOK MY CARD SEVERAL MINUTES TO SPIT OUT OF THE MACHINE. I DROVE TO THE OTHER ATM AND TOOK MONEY AND THEN WENT INSIDE TO TELL THE TELLER WHAT HAD HAPPENED. SHE TOLD US THAT ATM MACHINE DOES THAT A LOT AND TO SEE IF THE MONEY POSTS TO MY ACCOUNT BECAUSE IT SHOULD CORRECT ITSELF OVERNIGHT. IT DIDNT CORRECT ITSELF SO I HAD TO GO IN A FILL OUT A DISPUTE. I SPOKE WITH THE SAME MANAGER AND SHE SAID IT WAS NO PROBLEM TO FILL OUT THE DISPUTE AND I WOULD GET MY MONEY BACK. 3 WEEKS LATER I GOT A DENIAL LETTER SAYING THEY WERE NOT RETURNING MY MONEY. 3 MONTHS LATER I HAVE AN UNAUTHORIZED CHARGE FOR 170.00 I DISPUTED IT AND THEY TELLER TOLD ME TO FILL OUT A DISPUTE IT WAS AN EASY PROCESS AND MY MONEY WOULD BE RETURENED. AGAIN IT TOOK ABOUT A MONTH BEFORE THEY SENT ME A LETTER STATAING THEY WOULD NOT REFUND MY MONEY BECAYSE I HAD NOTHING IN WRITING SAYING I DIDN'T AUTHORIZE THE CHARGE...MEANING I HAD NO WRITTEN PROOF (EVEN THOUGH I SENT A 1 PAGE LETTER STATING WHAT HAPPENED!!) AFTER THAT MY SISTER NEEDED PROOF OF INCOME THAT I HAD BEEN PAYING HER FOR CHILDCARE. SINCE MY PRINTER WAS OUT OF INK WE WENT TO 5/3 WHERE THEY PRINTED 3 SHEETS OF PAPER THAT TOOK ABOUT 2 MIN. THEY CHARGED ME 15.00 WITHOUT EVEN TELLING ME. THIS IS A HORRIBLE BANK. I CLOSED ALL MY ACCOUNTS WHICH I SHOULD HAVE DONE A LONG TIME AGO AFTER HEARING OTHER ISSUES CUSTOMERS HAD!!
Mya
2008-10-17 09:23:40
Fifth third bank is nothing but a bunch a crooks! they find every possible way to charge, charge, charge!! i finally switched after i got 630.00 worth of overdraft fees all due to the way they "post" your deposits and withdrawls. Go to a local bank and dont support the big chain banks! local banks wont find every way to screw you over!
Kurt
2008-10-16 11:00:44
have had nothing but problems since opening my account with Fifth Third Bank. From day one I have had charges on my account that were not correct, from check fees to overdraft fees that I had to point out and argue to get them reversed. To top it all off i got a debit card in the mail that magically started making purchases without my authorization. In return i get stuck with hundreds of dollars of overdraft fees. The best part is it takes 120 days for me to dispute the transactions. I am currently a student and live paycheck to paycheck. 300 dollars could make or break me. They stated if I do not pay then they will ruin my credit with collections. When I called the 1-800 number the lady was very rude and told me there was nothing she could do for me. Yes that is correct, the customer service representative said she was no help to me. I called my bank and told them of the charges and that i did not authorize them. They said that some items had been returned so i could not dispute them. But they still charged me the overdraft fees on those items. Does it seem fair to you to charge me an overdraft fee on a transaction that was returned? So mabey in 120 business days they will make it right. Also there is lots of fine print you miss when you sign up for a FREE CHECKING ACCOUNT. It cost 9 dollars to transfer funds between checking and savings. You have to write a check to yourself to withdraw money at a branch because they do not have withdraw slips. Checks are 20.99 and they automatically charge you for them. Overdraft fees are the highest out of any banks. While they do a great job greeting you and making you feel good about banking with, its because they are ripping you off and they have to do something to keep you there. Look at it from a moral perspective...its not right!
Ed
2008-08-06 08:19:08
Don't believe this site when it says Fifth Third provides "superior customer service and followed sound banking principles". My wife and I are being charged ridiculous overdraft fees despite the fact that our account has never been negative. If it has been negative we have not been made aware of this even though we check our online bank everyday and NEVER ONCE does it show a negative. Also, be sure to read the part in the brochure (because they sure won't tell you) that tells you when you deposit a check, no matter the amount, only $100 is available to you that day. Oh, but they'll sure take more money than that from you. And if you deposit a check on Saturday it doesn't process till Monday night which means that $100 is available on Tuesday and the rest will come available on Wednesday. Any statement they give you or your online account will sure show that full amount in there though. Basically, unless you're not like the majority of the population who has to live paycheck to paycheck and can afford to not have your money available to you DON'T BANK AT FIFTH THIRD!


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